​
 

Sending Your Tapes

Customers can choose the method that best suits them:

• Drop your tapes off at our premises.

• Send your tapes using our convenient InPost service.

• Use another tracked postal or courier service if preferred.
   

Where applicable, we can provide a parcel box for you to safely package your tapes before returning them to us via an InPost locker or drop-off point.
 

Returning Your Order

Once your tapes have been converted, we can return:

• Your original tapes

• Your USB or DVD

• Any additional copies ordered
   

Orders are carefully packaged before dispatch to help ensure they arrive safely.
 

Delivery Times

Delivery times depend on the chosen courier and destination. Once your order has been dispatched, any delivery estimates are provided by the courier.
 

Tracking

Where available, tracking information will be provided so you can monitor the progress of your delivery.
 

Packaging

We take great care when packaging every order to help protect your original tapes and digital media during transit.
 

Delivery Charges

Delivery charges will be shown before your order is confirmed.
 

Lost or Delayed Deliveries

If your parcel appears to be delayed, please contact us. We will work with the delivery provider to help locate your parcel and keep you informed throughout the process.